If you have any consultation or doubt about forest certification business,
Please call the hotline
4006161189
Or inquire on the phone:
8610-65526558
Mail box：
Jackge@kcb-china.com
Appeal &Complaint Procedure
In order to maintain the impartiality and objectivity of the
certification, KCB consciously accepts the supervision from all walks of life,
interested parties and certified organizations, and earnestly accepts and deals
with every appeal, complaint and dispute. KCB and GFA Certification GmbH
jointly provide FSC certification service. As a subcontractor, KCB performs a
full range of activities in the FSC COC. The peer reviewing, certification
deciding, issuing certificates and the use of FSC trademarks are handled by the
GFA Certification GmbH.
Chinese version of complaint procedure document： SSP_PRO_Complaints_2.3_cn
Chinese version of appeal procedure document： SSP_PRO_Appeals_2.2_cn
If you need to see another language versions, please
open the link：http://www.gfa-cert.com/en/public-documents/
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